24/7 U.S. Support – 877-595-4482
2011-07-29 2:05 pm
Generally if you have a page that is working in one browser but not another, such as Internet Explorer but not Firefox, it is a browser compatibility issue and not a server side issue.
If it was a server side issue, it shouldn't work in either browser.
You can also rule out that this is a server side problem by putting all of the files on your desktop (taking the web server out of the picture) and then loading in IE and Firefox. If you get the same issue occurring, then it is definitely a browser compatibility issue.
Can you edit your question and supply us with a link to the URL so that we can replicate the problem?
I hope this helps!
2011-07-31 3:23 am
I was able to replicate the problem. The player worked great in Internet Explorer, but did not respond well in Firefox.
Regarding saving the page to your desktop and then testing, in most browsers you can "File" -> "Save Page As" and save the page to your computer. I tried doing this, however the player never loaded from my desktop. I noticed that you posted this question other places online and mentioned that you saved it to your desktop and got it to work, is this the method that you used?
I don't have any previous experience with actionscript, but after much searching and reading, I did comb over a few posts in which users noticed that actionscript sometimes did not function the same in all browsers.
What I don't understand is how this plays just fine in Firefox when loaded from your desktop, but doesn't play fine when loaded from online.
My best guess is that this may be a security related issue. For example, Firefox may trust the content when it is being loaded from your desktop, however it may block certain content when loaded from elsewhere.
The following link talks about a firefox and actionscript issues, which leads me to believe it may be a security related issue:
Thread: Firefox blocking URLRequest
This page on adobe talks about the issue as well, only in an opposite manner (but again, a security related issue):
Global security settings for content creators
I hope this points you in the right direction. Let me know if you have any further questions, or if I can help test somehow.
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