Home page loop - page isn't redirecting properly

Asked by:
pixelpadre Time:
2011-09-05 12:00 am Category:
Website Troubleshooting Hits:
1,671
My site madeiniran.com is stuck on a home page loop.

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bradm
2011-09-05 11:34 am
Hi pixelpadre,

I visited your website and was not able to replicate the issue. Are you still having this problem?

If you have a bad redirect, your homepage can redirect to itself in a endless loop. Most browsers today can sense this and will give you an error message, similar to:

The page isn't redirecting properly. Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

As the problem is most likely in your .htaccess file, to resolve the immediate issue at hand you'll want to disable your .htaccess file. You can do this by renaming it to anything else, such as .htaccess.bak

To disable your .htaccess file:
1. Log into your cPanel
2. Access your cPanel
3. Find the .htaccess file in your domain's home folder, right click it, and select rename
4. Rename the file as stated above (.htaccess.bak)

I hope this helps! Be sure to let us know if you have any further questions.

Thanks,
- Brad

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OTHER ANSWERS

0

bradm
2011-09-05 11:34 am
Hi pixelpadre,

I visited your website and was not able to replicate the issue. Are you still having this problem?

If you have a bad redirect, your homepage can redirect to itself in a endless loop. Most browsers today can sense this and will give you an error message, similar to:

The page isn't redirecting properly. Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

As the problem is most likely in your .htaccess file, to resolve the immediate issue at hand you'll want to disable your .htaccess file. You can do this by renaming it to anything else, such as .htaccess.bak

To disable your .htaccess file:
1. Log into your cPanel
2. Access your cPanel
3. Find the .htaccess file in your domain's home folder, right click it, and select rename
4. Rename the file as stated above (.htaccess.bak)

I hope this helps! Be sure to let us know if you have any further questions.

Thanks,
- Brad

You must login before you can post a comment about this answer.
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