No Stats for the Month

Asked by:
Jklick Time:
2012-10-11 2:07 pm Category:
Website Troubleshooting Hits:
226
For the first time I have no stats on my website through Awstats. Just wondering what is going on.

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johnpaulb-whh2
2012-10-11 2:36 pm
Hello Jklick,

Thank you for your question regarding AWSTATS updates. I looked further into this, and was able to run your stats manually.

At this time, your stats have updated successfully and will reflect in our cPanel. I apologize for any inconvenience this may have caused.

If this issue re-occurs, I recommend contacting Tech support.

They are available 24/7 via:
Email: support@webhostinghub.com
Phone: 877-595-4482 x2
&
Chat (there is a link on the top right).

If you have any further questions, feel free to post them below.
Thank you,

-John-Paul

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