24/7 U.S. Support – 877-595-4482
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Hello Mochi, The servers are all monitored 24 hours a day / 7 day, so usage is carefully monitored. If the site does occupy a large part of the resources for the servers, then one of the steps that the system team takes (as a last resort) is to suspend the website. This is only done to help preserve server performance and prevent possible full server outage. If you have any further questions, please contact technical support or leave a comment at the bottom of the page. Regards, Arnel C. |
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Hello Mochi, Apologies, but I also meant to provide a link in regards to help optimize performance: Optimize our server performance |
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