24/7 U.S. Support – 877-595-4482
2012-10-08 3:12 pm
Thank you for your question regarding publishing your site. I saw a 500 in the error message. Here is a link to our guide on troubleshooting 500 errors.
I checked both of these IP adresses, and neither of them are pointed to us. I recommend contacting support, so they can check your specific settings.
They are available 24/7 via:
Phone: 877-595-4482 x2
Chat (there is a link on the top right).
Also, here is a helpful link to our guide on FTP.
If you have any further questions, feel free to post them below.
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