my website has been hacked.help

Asked by:
rilysgames
Time:
2012-05-15 8:31 am
Category:
Website
Hits:
1,059
my website as been hacked.i am a newbie internet and i do not know anything about websites.i do not have skills in technology.i bought my website from a website developer on december 2011.the name of the website is www.rilysgames.com.it has been working since january until last week when it was hacked.i receive the information that the website has been hacked by Hmei7 everytime i click on it on the google search box.please help me.my email address is justuswakape@gmail.com.my phone number is +254725361768.thank you.

You must login before you can ask a follow up question.

You must login before you can submit an answer.

OTHER ANSWERS

0

ScottM
2012-05-15 12:33 pm
Hello Rilysgames,

Based on this link from Google Cache your site appears to be a Wordpress site.

I am unable to decipher any methods of attack, troubleshoot, or fix the hack from the outside since the site is not hosted with us, however.

You will want to contact the site host to see if they can help with any backup restoration. Once restored, you will want to always run the latest version of Wordpress when as they are released as they plug security holes as the program is updated. Also ensure all themes and plugins are updated as they are often methods of entrance for malicious hackers.

You must login before you can post a comment about this answer.

Like this Question?

Support Center Search

Current Customers

Email: support@WebHostingHub.com Ticket: Submit a Support Ticket
Call: 877-595-4HUB (4482)
757-416-6627 (Intl.)
Chat: Click To Chat Now

Ask the Community

Get help with your questions from our community of like-minded hosting users and Web Hosting Hub Staff.

Not a Customer?

Get web hosting from a company that is here to help.