Root asking visitors for pword after installing ZenCart in /shop

Asked by:
PureArrowGunz Time:
2012-07-28 4:40 pm Category:
Zen Cart Hits:
321
I recently setup a zen cart on my site but directed it to /shop instead of the root. Now if someone goes to my site without typing /shop it asks them for a password? Can I get rid of that? Not an expert at this so any help is appreciated.

You must login before you can ask a follow up question.

You must login before you can submit an answer.

OTHER ANSWERS

0

ScottM
2012-07-30 1:32 pm
Hello PureArrowGunz,

I am not seeing that behavior on your site. The main page comes up fine with no password prompting. Generally, adding a program to a subfolder like that should have no effect on anything above it.

If it is still doing so for you, I would try to reinstall and if the behavior returns, contact our support department (open 24/7) immediately with all the details on how to duplicate it so we can get right on the issue. Be sure to validate your account with either the last 4 digits of the credit card on file, or the current Account Management Panel (AMP) password.

Best Regards,
Scott M

You must login before you can post a comment about this answer.
Like this Question?

Support Center Login

Have a Question?

If you need some help, submit your question to our Community! We guarantee a response within 60 minutes (8am - 9pm EST, Monday - Friday)

Recent Questions

  1. Can I run the FiverrScript on my hosting
  2. SQL database password
  3. How do I make a membership login for my students in Wordpress. I am hosted on Wordpress.com

Support Center Search

Current Customers

Email: support@WebHostingHub.com Ticket: Submit a Support Ticket
Call: 877-595-4HUB (4482)
757-416-6627 (Intl.) 		Chat: Click To Chat Now

Ask the Community

Get help with your questions from our community of like-minded hosting users and Web Hosting Hub Staff.

Not a Customer?

Get web hosting from a company that is here to help.