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A CNAME is used if you want to point a hostname to another hostname. There are different reasons that you may need to create a CNAME, but remember that this is a more advanced tool that is only used in special circumstances. If you need to create a CNAME, generally the destination of the CNAME Record will provide you the address that the CNAME needs to be pointed to. In this example, we will point the CNAME of calendar to ghs.google.com. This will allow anyone that goes to calendar.whhsupport.com to be automatically re-directed to our Google Calendar.
Note: As of 11/28/2012, all servers now have the ability to use the Advanced DNS Editor. This allows the additional ability of editing existing DNS records, including records created when an account is created.
Note that in your simple DNS Zone Editor, you are not able to create a CNAME Record for any subdomains that are already reserved, only for newly created subdomains. If you attempt to create a CNAME on a subdomain that already exists (for example mail, webmail, and cpanel), you will receive this error message:
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