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If you need to recover your password so that you can login to the Control Console for the McAfee Email Protection Manager, then there is a specific process that you must follow. If you are logging into the Control Console for the first time, then please go to Logging into the McAfee Control Console as an Administrator. The process for recovering the Administrator password to login to the Control Console is the same as changing the password. The following article explains the steps involved in making this change.
If you want to see the forwarder, then go to the MAIL section of your cPanel and then click on FORWARDERS. There you will see the forwarder that is created. The forwarder is based on the domain(s) that you have protected. You will see that any email that goes to the McAfee-Admin@protected_domain.com (where "protected domain" equals the domain(s) that you are protecting) is automatically forwarded to the email address that you have indicated as the Mcafee Contact Email. Once you have the email address typed in, then click on the UPDATE button.
The next screen is labeled "Change Password." The email address that you should be using here is the automatically created McAfee-Admin email address for the domain that you are protecting.
The format for the Mcafee-admin email will look like this: "McAfee-Admin@domain_name.com". Make sure that you type this email address correctly. The two options below should be left on the top selection - Email password information to my primary email address. You should only use the Domain Contact if you cannot receive email at your primary email contact. Click on NEXT.
Please check the message sent to the selected email address for information on changing your password. If you need assistance, contact your system administrator.
The system then automatically sends an email for the password recovery/change to the McAfee administrator email, but it is automatically forwarded to the email contact designated earlier. The following screenshot is an example what the the customer will see when they receive an email for changing or recovering the lost Administrator password.
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|1.||Recover a password for the McAfee Admin Control Console|
Getting Started with McAfee
|2.||What is a McAfee Protection Pack?|
|3.||How to Order and Enable a McAfee Email Protection Pack|
|4.||Administrator vs. User in the McAfee Control Console|
|5.||Logging into the McAfee Control Console as an Email User|
General Settings and Options in McAfee
|6.||How to Change Your Password & Security Question in the McAfee Control Console|
|7.||Working With Quarantined Messages in the McAfee Control Console|
|8.||How to Change Your Time Zone in the McAfee Control Console|
|9.||Changing Your Spam Report Frequency in McAfee|
|10.||Setting your Spam Report Content in the McAfee Control Console|
|11.||Changing the McAfee Control Console Language|
Working with Whitelists and Blacklists
|12.||Add or Remove an Email Address From the Allowed Senders List in the McAfee Control Console|
|13.||Working with the Blocked Senders List in the McAfee Control Console|
|14.||Logging into the McAfee Control Console as an Administrator|
|15.||Viewing / Changing Your McAfee Protection Admin Email|
|16.||How to Disable the Profanity Filter in the McAfee Control Console|
|17.||Adding a New Rule in the McAfee Control Console|
|Email:||support@WebHostingHub.com||Ticket:||Submit a Support Ticket|
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