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There may be times where orders have been recorded by the OpenCart system, but the order does not show up as an active or processed order. In order to find these orders, there is a Sales order list that you can run to see if the order was recorded on the database, called Missing Orders. The following article explains how to find and run this report.
Surprisingly, this not a report in the REPORTS section of OpenCart, so it is easily overlooked. If you receive word that customers are placing orders but nothing is being processed, you should immediately run this report to make sure that the orders are not being recorded as "missing." Here's a sample of how a missing order may appear in the report.
|1.||Change the Number of Days that an Order Can be Edited in OpenCart 1.5|
|2.||How to set the order status option in OpenCart 1.5|
|3.||How to set the complete order status in OpenCart 1.5|
|4.||How to edit order statuses in OpenCart 1.5|
|5.||Setting Order Totals in OpenCart 1.5|
|6.||How to find missing orders in OpenCart 1.5|
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