When configuring your Email settings within the Advanced Parameters section of PrestaShop 1.5, you have the option to specify where to send the email notifications. By default, you will be given the following options:

prestashop15-advparams-emailSend e-mail to:

  • Customer Service
  • Webmaster

If you're not sure which email addresses are set for each of these options, there is an easy way to check. In this tutorial, we are going to show you how to find and edit the email addresses listed for your Customer Service and Webmaster contacts.

Editing Customer Service and Webmaster contact information:

  1. Log into your PrestaShop 1.5 Dashboard
  2. In the top menu, hover over Customers and click Contacts
  3. You will then see a listing of the current contacts setup within your store. By default, you will see Customer Service and Webmaster listed.
    prestashop15-customer-contacts-main

    If you simply wanted to see which email addresses were listed for each of these contacts, they are shown within the table. If you wanted to actually modify the email address, click the edit icon to the far right of the contact you want to edit.
  4. Find the setting labeled Email Address, edit it as needed, and then click the Save button in the top right of the page. 
Did you find this article helpful?

Login to comment.

Your Opinion Matters

... but we need to know what you're thinking!

The Community Support team wrote the article you're looking at now. We like to think it's perfect, but we're sure you have some suggestions. Please, let us know what they are!

Feedback
Your Email Address
Because we'd like to talk with you!

Have a Question?

If you need some help, submit your question to our Community! We guarantee a response within 60 minutes (8am - 9pm EST, Monday - Friday)

Recent Questions

  1. how to make new website with single account.
  2. Internal Server Error
  3. Add a note field to order page in Prestashop 1.5

Support Center Search

Current Customers

Email: support@WebHostingHub.com Ticket: Submit a Support Ticket
Call: 877-595-4HUB (4482)
757-416-6627 (Intl.)
Chat: Click To Chat Now

Ask the Community

Get help with your questions from our community of like-minded hosting users and Web Hosting Hub Staff.

Not a Customer?

Get web hosting from a company that is here to help.