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You may occasionally have to remove products from a return or two on your list. Errors of this nature can happen from either the customer or an administrator or other employee with access to create returns. This modification can only be done on the administration level and is not available as an option for customers to manage. The following tutorial will explain how to remove products from your returns listed in PrestaShop 1.5.
Select a return in the list. When you click on it, you will see the following screen :
Changing RMA's by removing products is a simple matter, but must managed by Administrators from the backoffice interface. Bear in mind that canceling or removing a product may also involve having to manually return a product back to a customer if the shipped product had already arrived at the shop destination.
|1.||Enabling Merchandise Returns in PrestaShop 1.5|
|2.||Adding a Time Limit to Returns in PrestaShop 1.5|
|3.||Returning a Product through the StoreFront in PrestaShop 1.5|
|4.||Returning a Product using the Backoffice in PrestaShop 1.5|
|5.||Completing Product Returns in PrestaShop 1.5|
|6.||Removing Products from Returns in PrestaShop 1.5|
|7.||Creating a Credit Slip for a Return in PrestaShop 1.5|
|8.||How to Manage Credit Slips in PrestaShop 1.5|
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