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If your website is over 3GB in size, you will want to use FTP to backup your files instead of the cPanel Backup Wizard. In the example below we are using the free FTP client FileZilla, but you can use a different FTP client if you prefer. If you are using a different FTP client, the steps below may vary according to your FTP client.
Please note, databases can not be backed up via FTP and will need to be backed up in your cPanel. Please see the section titled Creating a backup of MySQL Databases in our Creating a Website Backup in your cPanel article.
|Username:||Enter your cPanel username.|
|Password:||Enter your cPanel password.|
|Port:||You can leave this blank|
Selecting all of the files and folders in the above step will download all files in your hosting account, including files used by cPanel. There are two main directories within your hosting account if you want to only download specific directories:
|public_html:||If you want to download website files, select the public_html directory. Please note, if you have any Addon domains, the document root folder of each Addon domain should be inside of the public_html folder as well.|
|mail:||If you want to download email stored on the server, select the mail directory.|
|Email:||support@WebHostingHub.com||Ticket:||Submit a Support Ticket|
|Chat:||Click To Chat Now|