If you have forgotten your FTP password, you can easily reset it. The steps to change your password will depend whether you are using your cPanel username for FTP or a separate FTP account. If you're looking for information on setting up an FTP account, please see our FTP Getting Started Guide or article on Creating an FTP Account.

If you are using your cPanel username for FTP you can reset your cPanel password following the steps in our article How to reset your cPanel password from within AMP.

If you need to reset the password for a regular FTP account (not the cPanel username) this can be done through the FTP accounts area of your cPanel.

  1. Log into your cPanel
  2. Select "FTP Accounts" under the Files area of the cPanel home screen

    ftpaccount1
  3. Select "Change Password" in the Actions column beside the FTP account that needs a password reset.

    ftp-reset-password
  4. Type in your new password and click the "Change Password" button

    ftp-password-changed

If you previously saved your FTP password in an FTP program or publishing software, remember to update those programs with the new password.

Did you find this article helpful?

Login to comment.

Your Opinion Matters

... but we need to know what you're thinking!

I'm Christi Nickerson, your friendly Community Support technician, and I wrote the article you're looking at now. I like to think it's perfect, but I'm sure you have some suggestions. Please, let me know what they are!

Feedback
Your Email Address
Because we'd like to talk with you!

Have a Question?

If you need some help, submit your question to our Community! We guarantee a response within 60 minutes (8am - 9pm EST, Monday - Friday)

Recent Questions

  1. Email from unknown party re domain transfer
  2. how to make new website with single account.
  3. Internal Server Error

Support Center Search

Current Customers

Email: support@WebHostingHub.com Ticket: Submit a Support Ticket
Call: 877-595-4HUB (4482)
757-416-6627 (Intl.)
Chat: Click To Chat Now

Ask the Community

Get help with your questions from our community of like-minded hosting users and Web Hosting Hub Staff.

Not a Customer?

Get web hosting from a company that is here to help.