How do I Restore an Automated Backup of my Website?

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Backing up your site is a necessary part of normal account maintenance. Please read our article entitled Do you Run Backups of your Servers? for more information regarding backups.

At Web Hosting Hub, we offer an automated backup service that you can purchase for $12 per year. Backups are taken of all accounts under 10GB that sign up for automated backups every 24-36 hours. 

If you have automated backups on your account and need a restoration, please send an email to support@webhostinghub.com and request a data restoration. Be sure to include account verification with either your AMP password or the last 4 digits of the credit card on file. We will be happy to restore the backup for you as quickly as possible.

Limitations of Automated Backup Service

Please note that the Backup Service runs incrementally every 24-36 hours. This means that only one backup per account is stored and the backup is overwritten with any changes made every 24-36 hours. Since the automated backup service is intended for disaster recovery purposes, we strongly encourage users to perform and maintain their own local backups.

In the event you need to undo changes or restore a damaged site, you can utilize your local backup if the automated backup does not contain the data you need. If your site is damaged and that damage is not noticed for several days, the automated backup may have already run and your "good" data would already be overwritten with bad data in the backup. As we only have one backup for your account at any given time, we would not be able to restore a backup from a requested certain date and time.

How do I request automated backups?

If you would like to have your website backed up automatically but did not request the service when you first signed up, it can be added at any time.  Please contact our tech support at support@webhostinghub.com and request that automated backups for be turned on for your account.  The cost of automated backups is $12 per year. Please be sure to include account verification with either your AMP password or the last 4 digits of the credit card on file and authorize the $12 charge.

 
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