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On rare occasions, Web Hosting Hub does have to suspend a hosting account. There are a few issues that can cause a site to be suspended. The majority of the time a site is suspended, it can be brought back online if the cause of the suspension is addressed.
In all of these cases, please contact our customer service as soon as possible so that we can take the steps necessary to get your site online again. If possible we recommend that you give us a call as our Tech Support is here 24/7 and can handle most site suspension issues. If you can not call, when your site is suspended we will send an email to the email address that we have on file. You can also reply back to that email directly and via email we can discuss the best course of action to correct the issue.
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