Community Q&A:
Getting the cPanel Login attempt failed (I am sure I have the password right)
Dear support team,
I am a new customer and try to login into my cPanel. It is not very intuitive, but I have read your "How to Log into cPanel" and I understood I need to reset my apparently randomly assigned password. I did and despite this, I still get the Login Attempt Failed! I thought it might have been a typo, so I have reset the password again, and no matter how I try, I still cannot login.
Why is this?
Thanks for your assistance.
I am a new customer and try to login into my cPanel. It is not very intuitive, but I have read your "How to Log into cPanel" and I understood I need to reset my apparently randomly assigned password. I did and despite this, I still get the Login Attempt Failed! I thought it might have been a typo, so I have reset the password again, and no matter how I try, I still cannot login.
Why is this?
Thanks for your assistance.
ANSWERS
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0
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Hello ebudinsk, Thank you for your question regarding logging into cPanel. I recommend checking your username, it is assigned by the system when you sign up. If your problems persist, please contact tech support: They are available 24/7 via: Email: support@webhostinghub.com Phone: 877-595-4482 x2 & Chat (there is a link on the top right). If you have any further questions, feel free to post them below. Thank you, -John-Paul |
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