In the previous article we explained what cPanel is. Logging into your cPanel couldn't be easier. In this guide we will show you how to access your cPanel through your Account Management Panel (AMP), and your cPanel URL.
I am not prompted for a username and password when attempting to login:
The first step to login to your cPanel is visiting yourdomain.com/cpanel. When you visit this page, you should be prompted for your cPanel username and password. If you're not, usually it is due to your domain name just being registered / or not pointed to our servers, or you're using an internet connection in which the cPanel ports (2082 / 2083) are blocked. Usually trying one of the following will resolve these issues.
Use cpanel.yourdomain.com instead of yourdomain.com/cpanel (this uses cPanel proxy, which access cPanel over port 80 vs. 2082 / 2083)
Use your temporary cPanel url, which should look similar to: http://ehub22.webhostinghub.com/cpanel Be sure to replace "ehub22" with your actual server name.
I am entering a username and password, but they are not being accepted:
If your username and password are not being accepted when logging into cPanel, it could be either of these issues:
Ensure you are using the correct cPanel url (refer to the directions above under 'I am not prompted for a username and password')
Ensure you are using all lowercase for your username, and you are entering the correct case for your password. For example, password is different from PaSsWoRd
You are using the incorrect password. Don't worry, this is very common. If you're not sure what your cpanel username and password are, please contact our support department for further assistance with logging into cPanel.
Why was this article not helpful? (Check all that apply)
The article is too difficult or too technical to follow.
There is a step or detail missing from the instructions.
The information is incorrect or out-of-date.
It does not resolve the question/problem I have.
How did you find this article?
Please tell us how we can improve this article:
new! - Enter your name and email address above and we will post your feedback in the comments on this page!
As this is a public forum, we can't divulge login information for accounts here, plus we don't have any specifics for your account other than your name. However, you can use the Account Management Panel (AMP) to find this information. You can use this article to help you get to the right place. If you continue to have difficulty, call into our live technical support team. They can get help you reset your password immediately. Their contact information is at the bottom of this page.
Sorry to hear that you're having problems with the login. The cPanel login name can be found in your Account Management Panel (AMP). Check out this tutorial for further information. If you continue to have problems with the login, please call our live support team for immediate assistance with the issue. The contact information can be found below.
Be sure to check your cPanel username and password you are entering to see if they are correct. Check for any extra spaces at the beginning or end as well. If you are 100% certain that they are correct, you will want to contact our Live Support team for individual assistance as this would be outside the norm.
Hello Support Team, I am a new customer and having been trying to login into the Cpanel since my account was activated on May 7. I understand I need to reset my password. But I am not receiving the email with the link to reset my password. I tried on several different browsers and took off my spam and blockers. I still cant seem to prompt the system to send me the email.
Sorry for the problem with logging in to the cPanel. The cPanel login name can be found in your Account Management Panel (AMP). Check out this tutorial for further information.
I also noted that you have a support ticket in place for this issue. If you continue to have problems with the login, please call our live support team for immediate assistance with the issue. The contact information can be found below. We can not divulge login information in these posts because these posts are public domain (they can be seen on the internet). Please use the tutorial link for using the correct login. Also, we do not use an email to reset your cPanel password. Here's the tutorial for resetting the cPanel password. I will answer your support ticket shortly. You will see a response there as well.
We have just signed up to web hosting hub with an attempt to trasfer a domain from an old friends account which no longer exists. However, when signing up by clicking we already have an existing domain, it didnt give us a password or login option, how can this be?
Wae have paid the sign up fee but have no access to login??
Hi, i cant get my cpanel up i've tried www.icedperfection.com/cpanel and cpanel.icedperfection.com, they both either come up with Oops!google can't find or 404.sorry. My site is made free with Yola and my host is GoDaddy. Can somebody please help?
Thank you for contacting us. We are happy assist you with any questions you may have. This is our guide on logging into cpanel, from there you can administer your account, and have access to all the files.
Let us know how you are designing your site, and we can provide a more detailed guide on how to edit it. For example are you using WordPress, Builder, Concrete5, etc.
How are you trying to log in? Are you sure you are entering the correct username and password? What type of error message are you getting?
I am able to log in to your cPanel using the format "example.com/cpanel" with your username and my master password. Please ensure your username and password are correct. You can reset the password and then try again.
I would really like to be able to provide my web site customers who wish to manage their own email with a separate login to cPanel. I can't be the only site manager in the world who has need to give others access without handing out my own login.
Is there any way to do this?
Love your great customer service; it's why I've been changing all my customers over to WHH as they expire elsewhere.
Thanks for the question on the cPanel login. Unfortunately, cPanel (which was not created y Web Hosting Hub) only allows ONE administrator user. Webmail, is accessible outside of the cPanel by anyone. Please review our tutorial, Logging into Webmail. The tutorial shows how anyone can login into webmail and manage their email. It does not require logging into cPanel.
I hope this helps to answer your question, please let us know if you require any further assistance.
I am sorry but I am not able to figure out your exact issue. Can you please give specific instructions on what you are trying to accomplish and the steps you are following? Login failed usually means that either the username or the passwrord are incorrect.
When trying to access my cPanel by using the domain followed by /cpanel I get a 404 error. Any idea on how to fix this? I'm having major issues accessing a Joomla site the previous designer before me use to manage.
A 404 means that particular page does not exist at that path. It does not appear that the domain is on one of our accounts. If that is your domain, you will want to contact your hosts support department to see how to log into your dashboard.