"I wish to reiterate that I am thrilled with the phone tech service you provide. Yesterday I worked with David A., and he walked me through things I could not even imagine how to do regarding getting new items installed on my blog site. He is courteous, very, very knowledgeable and especially tolerant of my hearing problem. I promote you guys every chance I get with my social media contacts who are writers and authors. Thank you, David, you are a superhero in my estimate."
Katrina Avant Said:
"I want to let you know that Kip K. and Tim S. have given me excellent service after enduring days of frustration. They solved my issue within minutes where all the other support techs I've dealt with couldn't solve in two days. I so appreciate them! I am very happy with their service! Thank you!"
Gene Wolf Said:
"I just wanted to send out Kudos to Jason A., and I believe a Robert you have working for you. I have been tracking down high CPU usage for the past couple of days and Jason has been very professional and responsive in answering my e-mails. He's also responsible, not in a bad way, for our upgrading our plan to Dynamo. We're still tracking down some spikes in usage but I believe, because of the help from your staff, we have a handle on what's going on."
Jim White Said:
"I wish to commend your great service department as they, once again, handled my issue with a tremendous amount of knowledge and professionalism. This call, it was Jonathan H. who was the support "rock-star," however I expect, and receive, the same exemplary support each and every time I call. I'm not sure who is in charge over there, but don't change a thing because you already have it dialed-in. Thank you again from a very satisfied customer."
Steve Hogan Said:
"I just got off of chat with Sean L. He totally saved my tail on a database problem that I inflicted on myself. Without his help, I was probably looking at 8 hours of work. He went the extra mile and I really appreciate it."
We're Easy To Work With
"Please know that Christopher R. and Jhaimesen J. were both very helpful today. As always, your staff are really easy to work with and always have a "can do" attitude that I truly appreciate."