HubFans asks: After installing Joomla 3.41 through Softaculous, the following displays when opening the site: Your host needs to use PHP 5.3.10 or higher to run ...
1 Answer
Asked 2015-05-28 11:06 pm EST
HubFans asks: I am about to implement the Password Protect option to my site and was wondering if it's possible to use the Username that has been assigned as a...
1 Answer
Asked 2015-05-28 12:52 pm EST
HubFans asks: The maximum size of an email message on Web Hosting Hub servers is 50MB but we cannot send email with more than 30 Mb. We would to know why it is happ...
1 Answer
Asked 2015-05-27 12:00 pm EST
HubFans asks: Using my email says that email is not registered. Not receiving link in the email
1 Answer
Asked 2015-05-26 05:53 am EST
HubFans asks: I have an add-on site I keep getting error messages when testing the ftp connection or when trying to publish. The first is...
1 Answer
Asked 2015-05-25 05:00 pm EST
HubFans asks: This message is showing, when i type in my onlineshop Name WARNING(2): "mysql_connect(): Access denied for user 'marley9_web130'@'...
1 Answer
Asked 2015-05-25 10:27 am EST
HubFans asks: It's been a while since I last logged into the website but now I'm unable to because the URL doesn't exist. I contacted t...
1 Answer
Asked 2015-05-24 03:53 am EST
HubFans asks: I use the WHH secure servers for checking and sending e-mail. Recently, when trying to send e-mail, I receive an error message prompting me to create ...
2 Answers
Asked 2015-05-22 06:39 pm EST
desig352 asks: January 20, 2015Helene's Blog, Raushenburg and all about Me,Me,and Me There was one of his paintings. Recently it disappeared. In it's p...
1 Answer
Asked 2015-05-21 04:54 pm EST
HubFans asks: Hi, I recently installed WP 4.2.2 in my subdomain and I am having a lot of issues with it. First, I cannot install new theme...
1 Answer
Asked 2015-05-20 06:25 pm EST
HubFans asks: can I just cancel spark hosting plan and backup subscription and continue my domain and domain privacy subscription?
1 Answer
Asked 2015-05-20 12:54 pm EST
HubFans asks: I can't find the auto-backup option in WordPress installs using Softaculous. Please advise how I can set this up!
1 Answer
Asked 2015-05-19 09:52 am EST
HubFans asks: I want to change my billing information as I am no longer with Costa Ocean. My new info is: ***REMOVED BY EDITOR FOR SECURITY PURPOSES ***
1 Answer
Asked 2015-05-19 08:41 am EST
HubFans asks: I am attempting to upload my web site file to the temporary URL per the getting started document on your website. It says it’s being constructed...
1 Answer
Asked 2015-05-18 07:00 pm EST
HubFans asks: I have successfully requested a transfer from tucows to HUB, accepted the IT Melbourne transfer email and tucows transfer email, I received a transfer...
1 Answer
Asked 2015-05-17 02:41 am EST
HubFans asks: I made a change to my email password in cPanel. How long before this will take effect?
1 Answer
Asked 2015-05-16 10:43 am EST
HubFans asks: My website is not showing correctly, instead of pictures I have question marks and things aren't aligned correctly. I cannot access to my back of...
1 Answer
Asked 2015-05-13 11:32 pm EST
Navara asks: I require a Directory reset as I have deleted folders for
1 Answer
Asked 2015-05-13 02:43 pm EST
testuser123 asks: this is a test of the posting system please disregard or delete.
0 Answers
Asked 2015-05-13 04:39 am EST
HubFans asks: When i try to connect to our server from "transmit," my FTP program, i get the error that reads as follows: "Server said: I won't...
1 Answer
Asked 2015-05-12 07:08 pm EST
HubFans asks: I was trying to install wordpress plug-in , like: "All 404 Redirect to Homepage", "WP SEO Redirect 301", and "Link Juice Keep...
1 Answer
Asked 2015-05-12 02:11 pm EST
HubFans asks: Hello, I use the visual recipe index on my wordpress blog, but I just realized that some of my recipe thumbnails, particularly the oldest ones, are n...
1 Answer
Asked 2015-05-11 08:45 pm EST
HubFans asks: How to renew 2 years and above? I can only do 1 year
1 Answer
Asked 2015-05-10 05:51 am EST
HubFans asks: Hi, I joined a year ago and never completed a web page. I did not realise I would be automatically billed for this every year....I've never used ...
1 Answer
Asked 2015-05-07 11:13 pm EST
jeffklick asks: I have a one website with you all, and just purchased another domain name for a totally different project. Can I use the same hosting pa...
1 Answer
Asked 2015-05-06 01:59 pm EST
HubFans asks: after receiving the confirmation email that my ssl certificate has successfully been installed, what steps should i follow to get the https? I am usin...
1 Answer
Asked 2015-05-05 08:42 am EST
RobertM asks: What is the most recommended Wordpress 4.2.1 Backup Plugin going for now?
1 Answer
Asked 2015-05-04 01:19 pm EST
HubFans asks: When will we be able to sign in without using Face Book or Google.
1 Answer
Asked 2015-05-02 11:17 pm EST
HubFans asks: When I try to visit my temporary. site at: it will not work. I get a 404 Can you please tell me why. It worked fin...
1 Answer
Asked 2015-05-02 07:01 pm EST
HubFans asks: I would like to change my WHOIS details. I can see that I can do this through my AMP. Is there any cost associated with changing my WHOIS details?
1 Answer
Asked 2015-04-30 03:04 am EST
HisCup asks: I post my blog for today and I see it but when my wife pulls up my page she gets yesterday's entry. Aren't entries readily available to the ...
1 Answer
Asked 2015-04-29 10:31 am EST
HubFans asks: I have downloaded Page Builder two times, but it does not show up anywhere at all. Can you tell me step by step, how to get it as a plug-in into my W...
1 Answer
Asked 2015-04-19 05:46 pm EST
HubFans asks: I get the message Over the last 24 hours, Googlebot encountered 34 errors while attempting to retrieve DNS information for your site. The overall erro...
1 Answer
Asked 2015-04-17 06:23 pm EST
rkbentley asks: Tried upgrading client's WordPress from 3.5 to 4.1.1 and from the dashboard can't gain access to Themes or Plug Ins. It gives me an error me...
1 Answer
Asked 2015-04-17 02:01 pm EST
HubFans asks: Has anyone successful settings for using Eudora 7.1 to send email via the Hub server? I've tried a number of different settings (including copyin...
1 Answer
Asked 2015-04-17 12:51 pm EST
HubFans asks: I am moving my current website, say to I put as my primary site on webhostinghub. Right now, both domainA and dom...
1 Answer
Asked 2015-04-13 04:22 pm EST
HubFans asks: I am getting a persistent http error when trying to upload images to my wordpress account. So far all of the "fixes" I have tried myself (f...
1 Answer
Asked 2015-04-12 03:17 pm EST
HubFans asks: Instead of telling me my site is not available due to high traffic, he asked me for credit card details (last 4 digits). All o...
1 Answer
Asked 2015-04-11 10:00 am EST
AmarDRS asks: how can we increases max number of ftp connection from cpanel
1 Answer
Asked 2015-04-10 07:21 am EST
HubFans asks: I want to increase menu limit in my wordpress blog, please help changing the variable in .htaccess file because I keep getting 500 error when I did it...
1 Answer
Asked 2015-04-10 02:41 am EST
HubFans asks: I'm having trouble adding the A Records. In the host part, I am suppose to type in "@" but it won't allow me to do so. I think I m...
1 Answer
Asked 2015-04-09 11:32 am EST
HubFans asks: I have been trying to get a php CMS working on my website. I know there are other applications i could use, but i really want to do one on my own. I h...
1 Answer
Asked 2015-04-06 06:25 am EST
HubFans asks: My uploaded files are in my web hosting server. I have created an FTP account. What do I do NEXT to publish on the internet? Thank you. John McCan...
1 Answer
Asked 2015-04-05 02:28 pm EST
HubFans asks: I am not able to get php script to work on my website. I am trying to build a simple form to MySQL database, but I cannot get the website to print so...
1 Answer
Asked 2015-04-05 12:17 am EST
HubFans asks: Domain Cannot choose or update theme in wp. Get internal server error.
1 Answer
Asked 2015-04-03 08:41 am EST

Help Center Search

Current Customers

Email: Ticket: Submit a Support Ticket
Call: 877-595-4HUB (4482)
757-416-6627 (Intl.)
Chat: Click To Chat Now

Ask the Community

Get help with your questions from our community of like-minded hosting users and Web Hosting Hub Staff.

Not a Customer?

Get web hosting from a company that is here to help.