Help edit pages on website designed by someone else

Asked by:
RedSonya / 5 Points
Time:
2019-05-13 4:55 pm EST
Category:
Website Troubleshooting
Hits:
21
Help! I have a website hosted on galaxie servers (via Gator, I believe), that I've been assigned to clean up because of errors on the pages made by the original designer. I don't know what method they used to set up the site.
I've edited the problems in the index page via the editor, and saved changes. However, the changes aren't appearing, even after clearing caches and accessing the site from a computer that's never been there!
What am I doing wrong?

To ask this user for more information, please first login.

To submit an answer, please login.

ANSWERS

0

christopherm
Staff
1,348 Points
2019-05-14 1:44 pm EST
Hello,

Thanks for your question about file editing. Are you certain that the domain DNS is pointed at the right server? You'll want to make sure you're editing the files in the right place.

Best,
Christopher M.

To submit a comment on this answer, please first login.

Want to share this Question?

Related Articles

It looks like there are no related articles.
Would you like to ask a question about this page? If so, click the button below!

Help Center Search

Current Customers

Email: support@WebHostingHub.com Ticket: Submit a Support Ticket
Call: 877-595-4HUB (4482)
757-416-6627 (Intl.)
Chat: Click To Chat Now

Ask the Community

Get help with your questions from our community of like-minded hosting users and Web Hosting Hub Staff.

Not a Customer?

Get web hosting from a company that is here to help.