Wordpress contact form email not working since - SPF errors for domain

Asked by:
HubFans / n/a Points
Time:
2019-10-15 1:58 pm EST
Category:
Email Troubleshooting
Hits:
9
When I check the dns setting for domain it reports a problem saying that the ns1 and ns2 webhostuing hub nameservers need an SPF record created eg
v=spf1 +mx +a +ip4:192.145.238.10 +include:smtp.servconfig.com ~all

for yogaforlife.org.uk [Similar error exists against all of my other domains]

How can I fix this, and will this resolve the problem with my contact form (from jetpack) to allow the sending of emails once more?

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ANSWERS

0

arnelc
Staff
17,183 Points
2019-10-16 1:27 pm EST
Hello,

Sorry for the issues with the SPF record. I spoke with our live technical support team and they recommend that you call in or contact them in order to get that record fixed. Emails are done from the server that you use with your account. So, if you are using those settings, then the SPF record will apply to all of your emails from that account.

If you have any further questions or comments, please let us know.

Kindest regards,
Arnel C.

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