download email folders from server to pop account

Asked by:
HubFans / n/a Points
Time:
2020-01-27 4:22 pm EST
Category:
Everything Email
Hits:
9
We have a shared email account and all bet one is set up as pop, the other is imap.
Can we download the folders for the person who was using imap to outlook?

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ANSWERS

0

arnelc
Staff
17,301 Points
2020-01-29 12:26 pm EST
Hello,

Thanks for your question about downloading email folders. The email account is either setup as POP or IMAP. The email client either sees the account as POP3 or as IMAP. If you want to download folders from an IMAP version of the account, then your email client needs to be setup as IMAP so that you can download them. A POP3 email client attached to the account can cause conflicts, because it will include all new email in just the INBOX. Anything that's supposed to be filtered in an account with IMAP will not go to the right place. You CAN see all the folders in the File Manager under Mail, but to use those folders and see the mail, you would need to copy it into another system using cPanel with that exact same mail servers being run. It would be easier to simply create an account with an email client like Outlook or Thunderbird (using the IMAP protocol), log into the account, then copy the folders into a local local location.

If you have any further questions or comments, please let us know.

Kindest Regards,
Arnel C.

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