Previous versions of Joomla allowed the super user (administrator) to retrieve their password by using the "lost password" link on the home page of their site. However, beginning with version 1.6, super users can no longer retrieve their password through the lost password link. To reset your password, you will need to reset it through your Joomla database using phpMyAdmin in your cPanel.

  1. Begin by logging into your cPanel account.
  2. Click on the phpMyAdmin icon under the Databases section.
  3. Once the phpMyAdmin page loads, locate and click on your Joomla database in the menu on the left.

    joomla-db-phypmyadmin

  4. This will take you into the database and show you a list of the database tables. The most common prefix is jos, but can vary. Look for and click on the table that ends with _users (for example: jos_users, wxyz_users, etc.).

    joomla-users-table

  5. Click the pencil icon beside the admin account you need to change the password for.

    joomla-admin-edit

  6. In the edit screen:
    1. Change the Function for the password field to MD5.
    2. Type your new password (please do not use the example newpassword) into the Value field
    3. Scroll down to the bottom of the screen and click the Go button

    joomla-admin-password

  7. This will reset your password and you can now log into your Joomla administration area.
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