If you are receiving a 406 Not Acceptable error on your website, it is likely related to the mod_security setting on your account.

By default, mod_security is turned on for all hosting accounts.  There are some programs and software that you can use on your account that will require that mod_security be turned off, otherwise the 406 error will appear.  We can turn off mod_security for each domain by request.  If you would like to have mod_security turned off to resolve a 406 Not Acceptable error, please send an email to This email address is being protected from spambots. You need JavaScript enabled to view it. or submit a ticket through the Help Desk with your request.  Be sure to include the domain you want mod_security turned off for. If sending an email, please include for verification purposes your original cPanel password or the last four numbers of the credit card that we have on file.

Did you find this article helpful?

We value your feedback!

Why was this article not helpful? (Check all that apply)
The article is too difficult or too technical to follow.
There is a step or detail missing from the instructions.
The information is incorrect or out-of-date.
It does not resolve the question/problem I have.
How did you find this article?
Please tell us how we can improve this article:
Email Address
Name

new! - Enter your name and email address above and we will post your feedback in the comments on this page!

Did you find this article helpful?

Comments

2013-04-17 4:11 pm
Yesterday I did exactly what I'm trying todo today (edit css files through my Joomla 2.5.9), but without getting the 406 errors.

I don't want to disable mod_security, why was it working yesterday?
n/a Points
2014-03-11 3:30 am

Hi,

I am trying to add an article in my Joomla Admin Panel. Suddenly I came up with this error. I have disabled mod_security on this Website: karate-sport-schule.ch but still I am getting this error.

Please verify this case. I could no longer work inside my Joomla Admin.

Thanks.

Staff
2,083 Points
2014-03-11 7:59 am
If you have attempted to disable it in the Modsec Manager and are still receiving the error, I recommend contacting technical support as they will be able to make changes to your account that I am unable to make via this public message board.

Post a Comment

Name:
Email Address:
Phone Number:
Comment:
Submit

Please note: Your name and comment will be displayed, but we will not show your email address.

Related Questions

Here are a few questions related to this article that our customers have asked:
Ooops! It looks like there are no questions about this page.
Would you like to ask a question about this page? If so, click the button below!

Help Center Search

Current Customers

Email: support@WebHostingHub.com Ticket: Submit a Support Ticket
Call: 877-595-4HUB (4482)
757-416-6627 (Intl.)
Chat: Click To Chat Now

Ask the Community

Get help with your questions from our community of like-minded hosting users and Web Hosting Hub Staff.

Not a Customer?

Get web hosting from a company that is here to help.