At Web Hosting Hub we utilize shared servers, meaning that limited server resources such as CPU usage, are shared between all the users on the server.

If one particular user is using too much CPU usage, this can lead to excessive server loads for the other users on the server.

Consistently going over your CPU usage limits could result in a warning email being dispatched, or possibly a temporary account suspension if the usage is severe enough. So it's good to be aware of what levels of usage your account is at.

If you've been having problems with high usage on your account you can check out our guide on common causes of a slow website for a collection of possible issues to look into.

Viewing CPU graphs in cPanel

Following the steps below, you'll be able to view your account's CPU usage graphs in cPanel, and I'll explain what to look out for.

  1. Login to cPanel.
  2. click on resource usageUnder the Logs section, click on Resource Usage.
  3. 7 day cpu spikeYou can see for this particular account that they spiked their CPU usage above 100% since 19:00 last night, up until about 03:00 this morning, then they started to slowly creep back towards 100% utilization.

    In the bottom monthly graph, we can see that this is common for this user, and for the past 7 days their usage has consistently been spiking over 100%.

    In this case you would want to review your access logs for any problematic traffic that could be causing excessive usage, and you'd also want to be sure to optimize the scripts you're running on the server as much as possible. An ongoing CPU usage issue like this could end up getting your account temporarily suspended, so it's good to know where to look to find this info.

You should now know how to login to cPanel and access your CPU graphs so you can get a clear indication of just how much CPU usage your account is consuming on a daily basis.

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n/a Points
2014-06-03 7:46 am

Can't see Resource Usage graphs in CPanel


1,890 Points
2014-06-03 8:28 am
It appears that there was a permissions issue within one of the folders on your account. We have corrected the issue and you should now see your usage graph.
n/a Points
2014-07-28 3:25 pm
Perhaps an explanation of exactly what the levels mean....
n/a Points
2014-08-05 1:04 pm

I have been working on my online store today and just received such email. I can't see the graph either. And I need to continue adding products to my store. What should I do?

9,054 Points
2014-08-05 1:40 pm
Hello LS,

Thank you for contacting us. I looked at your cpu graph and also noticed it is blank.

Since this is just our public forum, please reply to the email you were sent and request more detailed information.

I have notified our Systems team of your graph, and it should be corrected soon.

If you have any further questions, feel free to post them below.
Thank you,


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