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I purchased a three year plan with Hub a couple days ago but couldn't figure out some kinks that had occurred with my own wifi dns settings. One of your techs, Will D., worked for quite a while to help me resolve the problem. The system is now working flawlessly and I LOVE Hub! This is going to be a good thing…
KUDOS to Hub's tech support team!
I would like to commend Mark S. for the help he gave me over the chat help line with my sites technical problems. I changed something with my permalinks and he fixed it right up and quite quickly I may add. He made sure when that problem was corrected if I needed any further assistance with anything else. It was refreshing that he did not just fix the problem and take off. He also always let me know along the way what was going on and did not leave me hanging. For example "Please hold I will be right back," or "This should take 3 to 5 minutes.
Thanks again Web Hosting Hub for getting me back on track!