A dedicated SSL can be ordered directly through Web Hosting Hub or through a third party SSL vendor. This article is specifically for customers who wish to purchase their SSL from a different vendor. If you would like information on ordering an SSL through Web Hosting Hub, please see our article on How do I purchase and install an SSL Certificate?

You can request your CSR through your Account Management Panel(AMP) following the steps below:

  1. Log into AMP
  2. In the list of icons under your hosting plan, find and click on the Simple CSR Request icon.
  3. In the next screen enter your desired certificate name. Usually secure. or www. are the most common certificate names, followed by the domain name. For example, if I was ordering a CSR for webhostinghub.com, and I wanted the host name to be www, I would enter www.webhostinghub.com.
  4. Click Next
  5. In this next screen enter in the information you want associated with the SSL you are ordering from the other vendor. This information should match the SSL information you will give the SSL vendor.
  6. Click Next
  7. On the final screen, review and confirm that you agree to the Terms of Service and click Submit.

Once you have submitted your CSR request, our Support Team will respond with the CSR which you will then provide to your SSL vendor. When you receive your SSL from your vendor, please respond to our email and attach your SSL. Our Support Team will then install your SSL.

SSL certificates require a dedicated IP address, the cost of which is $2.95 per month. With all SSL certificates (ordered through us or through another vendor) there is a one-time $25 installation fee.

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Comments

n/a Points
2014-08-05 3:00 pm

If I get an SSL certificate installed on our web site, do I have to pay the $25 installation fee again when the SSL certificate is renewed or is this charge only for the initial certificate installation?

Thank you,

Philippe

Staff
9,469 Points
2014-08-05 3:25 pm
Hello Philippe,

Thank you for your question. The $25 charge is just a one-time installation fee. You will not be charged again for installation when you renew your SSL.

If you have any further questions, feel free to post them below.
Thank you,

-John-Paul
n/a Points
2014-08-06 1:12 pm

Hi,

Step 3 in the instructions to request a CSR indicates that most common certificate names start with 'secure' or 'www'. I don't know much about certificate names, but I was just wondering if it makes any difference whether the name includes any of such prefixes. In other words, would simply using the domain name (e.g. mydomain.com) as the certificate name without any prefix make any difference?

Thank you,

Philippe

Staff
13,219 Points
2014-08-06 1:17 pm
Hello Philippe,

With our SSL provider, using just the domain name (example.com) is fine as it will also include the www. So your SSL will work for example.com and www.example.com

Kindest Regards,
Scott M
n/a Points
2014-08-06 3:19 pm

I am getting our SSL certificate from Comodo (InstantSSL) through NameCheap, does it make any difference?

Staff
13,219 Points
2014-08-06 3:24 pm
Hello Philipe,

No, that should be fine as we also use Comodo. They issue the SSL to work with or without the www.

Kindest Regards,
Scott M

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