Community Q&A:

Cancel my account for now

Asked by:
bealive / 10 Points Time:
2013-10-09 11:07 pm EST Category:
Billing Hits:
1,303
I am having a credit card problem ( the CC number is no longer valid) and I will not be able to renew my account for a month or so. My CC was invaded and it will take a bit of time to straight everything out. This is my account user name: web20@sbcglobal.net
Please cancel my WebHost Hub account.

Sincerely
Richard Tolar

To ask this user for more information, please first login.

To submit an answer, please login.

I think I have my account name wrong. It should be: marketweb20.com and my contact email is rbtsafe@gmail.com
bealive
10 Points
2013-10-09 11:10 pm EST

ANSWERS

0

arnelc
Staff
17,314 Points
2013-10-09 11:14 pm EST
Hello Richard,

Apologies and sorry to hear that you wish to cancel due to the credit card issues. Unfortunately, we cannot handle that type of transaction through the Community Support Center. You need to contact our Billing Department or live Technical Support team. You can also reach them via email or chat. You should also note that they may be able to work with you on the delayed payment. Please contact them for resolution of your issue.

Kindest regards,
Arnel C.

To submit a comment on this answer, please first login.

WOW. I have been trying to cancel this subscription that was made from my android for2 months now. My son moved out of his apartment - no longer needs Eternal TV. It was lousy anyways. The invoice number you keep sending me to pay is Invoice No. 212350. All done with this service. I will never recommend it to anyone
nwrate825@gmail.com
3 Points

2025-07-14 9:23 am EST
Want to share this Question?

Help Center Login

Need More Help?

Help Center Search

Current Customers

Ticket: Submit a Support Ticket
Chat: Click To Chat Now

Ask the Community

Get help with your questions from our community of like-minded hosting users and Web Hosting Hub Staff.

Not a Customer?

Get web hosting from a company that is here to help.
}