How can I cancel my domain registration ?

Asked by:
Thierry / 38 Points
2013-08-25 9:50 am EST
I want to stop renewing one of my domains.
I found this:
Once you have logged into AMP, to cancel your domain:

Under "Account & Billing," click on Details
Under "Active Subscriptions" click on the Gray X under "Actions" by the domain you want to cancel
Confirm you request by hitting Submit

But this is totally inaccurate: there is no X anywhere in the interface.
So ? What is wrong here ?
Please help.

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12,039 Points
2013-08-26 9:32 am EST
Hello Thierry,

Thank you for contacting us, I will update the article as soon as possible.

At this time, you would have to contact live support to set your domains to expire, they are available 24/7.

Then, when the renewal date comes up, the domains would just be released.

If you have any further questions, feel free to post them below.
Thank you,


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