Community Q&A:

How do I cancel an auto-renewed domain?

Asked by:
imnext2normal / 8 Points Time:
2014-01-22 2:00 am EST Category:
Billing Hits:
1,157
I just got an email that my domain name (reelworldmaryland.com) was auto renewed. I no longer need this domain and need to cancel it. Could you please tell me how I should go about this for a refund?

To ask this user for more information, please first login.

To submit an answer, please login.

ANSWERS

0

ScottM
Staff
16,266 Points
2014-01-22 2:08 am EST
Hello imnext2normal,

Thank you for your question. Domain names are non-refundable as dictated by our registrar partner. However, new domain names do have a 5 day (120 hour) period where they can be cancelled for a refund.

Kindest Regards,
Scott M

To submit a comment on this answer, please first login.

In that case, how can I turn auto renew off so that it does not renew again? Also the domain does not expire until 2-2-14, is it still impossible to get a refund for this?
imnext2normal
8 Points

2014-01-22 6:37 am EST
Want to share this Question?

Help Center Login

Related Articles

It looks like there are no related articles.
Would you like to ask a question about this page? If so, click the button below!
Need More Help?

Help Center Search

Current Customers

Email: support@WebHostingHub.com Ticket: Submit a Support Ticket
Call: 877-595-4HUB (4482)
757-416-6627 (Intl.) 		Chat: Click To Chat Now

Ask the Community

Get help with your questions from our community of like-minded hosting users and Web Hosting Hub Staff.

Not a Customer?

Get web hosting from a company that is here to help.
}