I can't figure out how to cancel automated backups or Spark

Asked by:
ktini82 / 5 Points
2013-11-14 1:55 am EST
I don't know how to cancel my automated backups. On my billing page, there is no x next to it to click. Please help. Also the same for Spark. I am no longer using the techietini.com domain. Thanks.

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17,314 Points
2013-11-14 2:09 am EST
Hello Ktini82,

Thanks for the question. Sorry to hear that you wish to cancel your account. You will not be able cancel the account through the Community Support Center. Please review this article for further information. If you contact live technical support or billing, they will be able to handle the request.

Kindest regards,
Arnel C.

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