I have paid for my account yet account details say that it is pending. Why? It also says that I have no active subscriptions yet, again, my credit card has au

Asked by:
dot123 / 13 Points
2012-07-20 10:28 pm EST

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Best answer chosen by User


17,314 Points
2012-07-20 10:51 pm EST
Hello Dot123,

I just checked the account and it appears to be okay now. Please double-check your account on your end. If you continue to have any problems, please contact either Billing or live support and they can look further into the problem if you wish. We can also look into it here in Community Support.

If you have any further questions, please leave a comment at the bottom of the page.


Arnel C.

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