I cannot log onto Cpanel.

Asked by:
huangyuwen / 5 Points
2014-01-12 7:52 pm EST
I was able to log onto my Cpanel yesterday, with help from your staff by phone. Today, the user name and password I typed in no longer works.

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12,162 Points
2014-01-13 9:59 am EST
Hello huangyuwen,

Thank you for your question. I recommend reviewing our walk-through guide on How to login to cPanel, to make sure you are taking the right steps.

You can View your cPanel username in AMP, and also Reset your cPanel password.

If you have any further questions, feel free to post them below.
Thank you,


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