Database server down

Asked by:
Erindave / 52 Points
2013-01-31 12:10 pm EST
All my websites hosted with webhostinghub has gone down. This has been happening more and more over the last few days, mostly just for a minute or two but this time it has been about five minutes,

The error always says "error connecting to database" or something similar.

I had an email from webhostinghub saying my sites were being migrated to another server around a month ago and things seem to have gotten bad since then. Is there a way I can put it back to how it was before? I had been with webhostinghub for over a year and never had this trouble before now.

PS my websites include

and the newest one, just bought the domain today..


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16,349 Points
2013-01-31 3:41 pm EST
Hello Erindave,

The server is not showing a history of being down. It would be dfu I also don't see a history of the migration on the server. If you can give us some more specific information on the sites that are being affected, then we could check into it a bit further. Your ticket with Systems regarding the move should also have more detail. When I test your websites with both the primary domain name and the URL there doesn't appear to be a problem at this point.

If want to move your servers to a specific location, then you will need to submit an emailed request complete with verification information (last 4 digits of the CC on the account or the Account Management Panel (AMP) password).

If you have any further questions, please contact technical support or leave a comment at the bottom of the page.


Arnel C.

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