tar file & sql dump

Asked by:
wrbeckett / 5 Points
2013-04-30 8:56 am EST
Hi, I wanted to access my account via ssh access but it appears functionally is not available. Therefore I need tar file that has all the website files and a mysql dump of the database. Can you provide this for me? thanks.

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2,132 Points
2013-04-30 9:15 am EST
Thank you for your question wrbeckett!

Our support can do this for your. Unfortunately, this is not something we can do over our public support forum. Please contact tech support and they will be able to assist you.

Best regards,
James R

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