Community Q&A:
404 Error accessing webpage via CloudFlare
I recently started using CloudFlare as a proxy. I have changed the nameservers, and ironed out an email issue, but my domain pages are inaccessable.
CloudFlare responded with "Your website is serving a HTTP 404 - this is something to have your hosts look at - I can see that CloudFlare is working but your server is returning the message you see on the page."
I did add three 'A' records on their site for the subdomains I am using, and waited 24 hours. I have also verified that the shared IP 205.134.224.134 is in use.
CloudFlare responded with "Your website is serving a HTTP 404 - this is something to have your hosts look at - I can see that CloudFlare is working but your server is returning the message you see on the page."
I did add three 'A' records on their site for the subdomains I am using, and waited 24 hours. I have also verified that the shared IP 205.134.224.134 is in use.
ANSWERS
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Hello, Thank you for contacting us about about a 404 error when accessing your webpage via Cloudflare. A 404 error is returned by the server when someone tries to visit a page that does not exist. When I navigate to your site, it loads successfully and I just see a default coming soon page. This indicates your site is being served by our server successfully via cloudflare. We are happy to help you troubleshoot further, but will need some additional details. When you say you are "accessing webpage via CloudFlare," what specific steps are you taking? For example are you following a cloudflare guide? Please include any additional information that will help us understand what is happening. Let us know if you have any further questions. Thank you, John-Paul |
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