Addon domain not showing up

Asked by:
CNC_Engineer / 5 Points
2012-05-29 8:35 pm EST
Dns Nameserver Changes
My original web site is and it works fine. I have added the following site:
and pointed to it but when I type it in I get this message:

Nameserver trace for
Looking for who is responsible for root zone and followed
Looking for who is responsible for com and followed
Looking for who is responsible for and followed

Nameservers for returned (NORECORDS) returned (NORECORDS)

Can you tell me what I am doing wrong.

Thanks, Tom.


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16,266 Points
2012-05-30 8:25 am EST
Hello Tom,

In checking your account, there seems to be a typo in the domain name in the Addon domain section. You will want to remove the erroneous domain and re-add the correct name. This will allow the nameservers to find the right server and account for the domain name. Be sure to allow up to 4-24 hours for full propagation since this will be the first time the domain is added to the servers.

I hope this answers your question. If you have any more questions or information specific to the issue please leave a comment below so we can further assist you.

Best regards,
Scott M

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