Having trouble with pointing domain name from YOLA

Asked by:
domestikaited / 5 Points
2013-02-01 1:09 pm EST
Dns Nameserver Changes
Hi there,
I am having issues with pointing my domain name from yola.ca

I have changed the dns settings in my yola domain settings but when i try to access my domestikaited.ca admin panel it says that my site is currently pointed to Yola and not Web Hosting Hub.


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3,713 Points
2013-02-01 1:30 pm EST
Hello domestikaited, and thank you for your question.

When you update DNS records or name servers, those changes can typically take 24-48 hours to fully propagate across the Internet.

It looks like the problem you're currently having is that you've pointed the (A)ddress DNS record for your website directly at our name server's IP of [].

What you actually need to do is update your (NS) name server records at your domain Registrar to use our name servers, then our name servers will spit back the IP address of the web server that hosts your website files. If you've already done this, it might still be in the process of propagating over.

You can read our guide on DNS name server changes for more information on how to update your name servers if you haven't already.

You can also test your website with the temporary URL while waiting for the DNS settings to propagate.

If you're still having any issues at all, I'd recommend using the chat button toward the top-right of our site and try to have your issues walked through by our support team.

Please let us know if you had any further questions.

- Jacob

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