My website is not redirecting

Asked by:
HubFans / n/a Points
2016-08-26 1:13 am EST
Dns Nameserver Changes
My website *******.com is not redirecting. emailed to you guys numerous times.

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12,011 Points
2016-08-26 8:26 am EST

Thank you for your question regarding a redirect not working. I checked the ticket you submitted, and our Live Support team responded within 30 minutes of when we received your question. It should have automatically emailed your primary email address. You may have to check your spam box.

We are happy to help you troubleshoot, but will need some additional information.

How did you setup the redirect? For example, did you use an .htaccess rule, or the cPanel redirect tool?

Are you using a CMS, such as WordPress, Joomla, or Drupal?

Since this is just our public forums, I have marked out your domain name for security purposes.

Thank you,

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