nameserver changing

Asked by:
Susann / 35 Points
2012-12-26 12:08 pm EST
Dns Nameserver Changes
I have done the follwing as per your instruction, and receive a reply saying "
ERROR: This is not a valid entry, please resubmit." What do I do?

The instruction I received is below:

When updating your domain's nameservers to point your domain to Web Hosting Hub, use the following nameservers:


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12,091 Points
2012-12-26 12:37 pm EST
Hello Susann,

Thank you for your question. The nameservers you have listed are correct, here is a link to the tutorial regarding updating your nameservers.

We would need more information to provide a specific answer, such as whether the domain is registered with us.

Have you tried entering just the Nameservers without the IP addresses, since this is often not required:

If you have any further questions, feel free to post them below, or contact live Tech Support.

They are available 24/7 via:
Phone: 877-595-4482 x2
Chat (there is a link on the top right).

Thank you,


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