Using Bitly with a subdomian

Asked by:
jausto / 5 Points
2012-05-30 2:55 pm EST
Dns Nameserver Changes
Im trying to use bitly shortener with a subdomain, and it tells me to point my subdomain to Every time a create a subdomain, an A record already, then when I delete the record and try to use it , it says its already in use. Can you tell me the proper steps to point a subdomian to a cname?

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16,349 Points
2012-05-30 3:08 pm EST
Hello Jausto,

The easiest way is simply not to create the subdomain. You can create a folder that corresponds and not create the subdomain in the Cpanel. You can then go to your Cpanel Domains section, and click on Simple DNS Editor. There you can create the CName that you want for your Bitly URL. This avoids the subdomain being assigned an A record as you're currently seeing.

Note: a folder created under a domain name is physically a "subdomain" and isn't automatically assigned an A record

If you have any further questions, please contact technical support or leave a comment at the bottom of the page.


Arnel C.

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