Website down shows Operation timed out error message

Asked by:
TheJulyBloom / 5 Points
2012-04-05 10:18 am EST
Dns Nameserver Changes
I get this error message:
Network Error (tcp_error)

A communication error occurred: "Operation timed out"
The Web Server may be down, too busy, or experiencing other problems preventing it from responding to requests. You may wish to try again at a later time.

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Best answer chosen by Web Hosting Hub staff


1,846 Points
2012-04-05 10:29 am EST
Hi TheJulyBloom,

I tested your website, and it is loading for me just fine. I also tested the website using and it reports the website is up and running.

Based on your Operation timed out error message, the next thing we'll want to test is your computer's connection to our server. You can perform this testing using a ping and tracert test. What we would like for you to do please is to follow the directions on this page, How do I Run a Ping and Traceroute Test?, and email the results to us at

From there, we will review the information and get back to you shortly.

- Brad

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