My Domain is not showing up in cPanel

Asked by:
alexanderbot / 5 Points
2013-09-06 3:19 pm EST
Domain Names
I purchased the domain but it's not showing up in cpanel when I try to use the dns zone editor. All of my other domains are there.


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12,339 Points
2013-09-06 3:44 pm EST
Hello alexanderbot,

Thank you for your question. When you register a new domain, it must be added to your cPanel, either as an Addon domain, or Parked domain.

What is an Addon Domain?

An addon domain name allows you to host a website for a domain name that is a completely different website from your main domain name. For example, if is your primary domain, you could purchase a brand new domain such as to host as well; even though the two domains are not connected. This second domain (with it's own separate content) would be created as an Addon Domain in your cPanel. At Web Hosting Hub there is no limit to the number of addon domains you can add to your account. For step-by-step instructions on how to do this, please read this article how to create an Addon domain.

What is a Parked Domain?

A parked domain name allows you to add a domain to your account that will be pointed to the same content as your main domain. For example, if we had as our Primary Domain, we could add and as Parked Domains which would lead any visitors to the content located on This is also useful if you have a long main domain name but want to use a shortened version of that domain name for email addresses so your customers don't have to try and remember a long email address. There is no limit to the number of parked domains you can add to your account here at Web Hosting Hub. Here is a link to our full guide on how to park a domain.

After adding the domain to your cPanel, be sure to allow up to 24 hours for propagation.

If you have any further questions, feel free to post them below.
Thank you,


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