Adding a domain

Asked by:
KoryD / 5 Points
2012-11-02 11:53 am EST
Domain Names
I need to add a domain name and we have a credit for one domain name with our new subscription, but it won't let me add one when I try to do it even thought the domain is available.

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3,713 Points
2012-11-02 12:19 pm EST
Hello KoryD and thanks for your question.

If you're having issue registering a new domain name using your free domain credit, please contact our support department directly by either calling us or starting a live chat from the link at the top of our site, or you can submit a support ticket so that we can look into what might be the issue.

In order to submit a ticket, please shoot an e-mail to ( being sure to include your username, and the original cPanel password of your account or the last 4 digits of the credit card on file for verification.

Please let us know if you have any further questions at all.

- Jacob

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