Dreamweaver - FTP error occurred

Asked by:
HubFans / n/a Points
2016-02-16 3:18 am EST
Hello, I'm new to web hosting and have been having issues with connecting to hosting.
I have a domain and hosting, have completed my website on server and followed all the instructions I could find on connecting using FTP and I have no idea what's going wrong. I have also tried to use Filezilla instead of the Dreamweaver FTP and still not connecting. When I try to connect to the server with Dreamweaver I get the following message: "An FTP error occurred - cannot make connection to host. The remote host cannot be found."
When trying to use Quickconnect in FileZilla I get "Error: Could not connect to server"

I have tried adding FileZilla as an accepted program with my firewall, I've checked all of my login details, I've checked "Use Passive FTP" in Dreamweaver, I'm not sure what else I can do.

I hope this makes sense as I'm a novice and not sure if I explained things properly! Any help would be extremely appreciated :)

To ask this user for more information, please first login.

To submit an answer, please login.



1,097 Points
2016-02-16 8:06 am EST

Thank you for contacting us about your Dreamweaver FTP errors. If you're having trouble connecting with FTP I suggest trying to connect with the server IP address as host, using your cPanel username and password and port 21.

I'll also link you to our FTP guide for alternate methods, but the above the connection method often gets the best results.

Christopher M.

To submit a comment on this answer, please first login.

Want to share this Question?

Related Articles

It looks like there are no related articles.
Would you like to ask a question about this page? If so, click the button below!

Help Center Search

Current Customers

Email: support@WebHostingHub.com Ticket: Submit a Support Ticket
Call: 877-595-4HUB (4482)
757-416-6627 (Intl.)
Chat: Click To Chat Now

Ask the Community

Get help with your questions from our community of like-minded hosting users and Web Hosting Hub Staff.

Not a Customer?

Get web hosting from a company that is here to help.