email in control panel shows no accounts linked to my domain

Asked by:
OHRiley / 30 Points
2012-12-04 2:09 pm EST
Email Troubleshooting
email in control panel shows no accounts linked to my domain but there is an account that I check often for email that is active and usable. Why do I not see it in the email accounts panel?

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16,266 Points
2012-12-04 3:08 pm EST
Hello OHriley,

I can see the folder that houses the email account. I am unsure why cPanel seems to have lost contact with that folder. You may recreate the email account and it should reconnect to that email folder.

Best Regards,
Scott M

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