email setup help

Asked by:
Susann / 35 Points
2013-01-07 2:01 pm EST
Email Troubleshooting
I have set up my email accounts, but am not receiving any emails. what do I do?


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12,091 Points
2013-01-07 2:42 pm EST
Hello Susann,

Thank you for your question. We checked and your email is setup correctly on the server and it is functioning, since I was able to send a test email successfully.

The next step is checking your email using Webmail, or an email client such as outlook or macmail.

Here is a link to a helpful article here in our support center titled "Getting Started Guide: Email." This is a good starting point for setting up many popular email clients.

If you have any further questions, feel free to post them below, or contact live Tech Support.

They are available 24/7 via:
Phone: 877-595-4482 x2
Chat (there is a link on the top right).

Thank you,


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