Thunderbird failed to find the setting for email account

Asked by:
First Mate / 21 Points
2012-06-05 4:04 pm EST
Email Troubleshooting
I am getting the above diagnostic error when trying to setup a new Thunderbird email account.

Today I bought the domain name and had it hosted on

Any ideas?

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16,349 Points
2012-06-05 4:11 pm EST
Hello First Mate,

If you just purchased the domain name today, you will need to allow for up to 24 hours of propagation time before it is valid. Basically, the internet is being updated with the domain name's address in that period of time. If you want a more thorough explanation of propagation time, please review this article:

What is DNS propagation?

Just wait a day, and then your domain should be working with no problems- as will your email settings in Thunderbird.

If you have any further questions, please contact technical support or leave a comment at the bottom of the page.


Arnel C.

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