Trouble logging into email

Asked by:
4statetheatre / 10 Points
2012-09-10 8:42 pm EST
Email Troubleshooting
I am trying to set up an email address in the control panel but am having trouble logging in. My password does not seem to be working and I have tried it several times. Is this the same password I use to log into the site?

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16,349 Points
2012-09-10 10:51 pm EST
Hello 4statetheatre,

The login for email address is unique to itself. If you need to reset the login, you can do so by logging into the Cpanel, then going to the mail account and resetting the password for the email account.

Thank you for contacting us. If you have any further questions, we are here 24/7 in support to assist you. Have a nice day!

Arnel C.

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